Effect Of Electronic Banking On The Financial Performance Of Commercial Banks

Abstract

Electronic banking utilizes electronic and telecommunications networks to provide a broad array of value-added products and services to bank customers. E-business is transforming business practices across industries, including commercial banks. The introduction of electronic banking services has been a pivotal innovation in the Kenyan banking sector. Against this backdrop, this study investigates the correlation between e-banking and the performance of commercial banks in Kenya. Specifically, it examines whether there is a relationship between the dependent variable, such as profit after tax, and independent variables including the number of ATMs, issued debit and credit cards, point-of-sale terminals, and the usage levels of mobile banking, internet banking, and electronic funds transfer, all components of e-banking.

The study utilized secondary data gathered from commercial banks’ annual reports and the Central Bank of Kenya. Both descriptive and inferential statistics were employed to analyze the data.

The findings indicate that e-banking significantly impacts the profitability of commercial banks in Kenya, establishing a positive relationship between e-banking and bank performance. The significance tests reveal that the influence of bank innovations on profitability is statistically significant, suggesting that the cumulative effect of these innovations plays a crucial role in explaining the profits of commercial banks in Kenya.

The study recommends that bank management should prioritize the adoption of innovations to enhance profitability, especially as early adopters tend to be more profitable. Additionally, it suggests that government policymakers should review policies aimed at promoting innovation adoption and technology transfer, as these measures can bolster organizational profitability and subsequently contribute to increased tax revenues

Table of Contents

DECLARATION
DEDICATION
ACKNOWLEDGEMENT
LIST OF ABBREVIATIONS
LIST OF TABLES
ABSTRACT

CHAPTER ONE
INTRODUCTION
Background of the study
Electronic banking
Financial performance
Effect of E-Banking on financial performance of banks
Banking industry in Kenya
Research Problem
Objective of the Study
Value of the Study

CHAPTER TWO
LITERATURE REVIEW
Introduction
Theoretical Review
Technology Acceptance Theory
Theory of Planned Behavior
The Theory of Reasoned Action
Measures of E-Banking and Financial Performance
Capital Adequacy
Asset Quality
Management Quality
Earning Performance
Liquidit
Sensitivity to Market Risk
Empirical Studies
Summary of Literature Review

CHAPTER THREE
RESEARCH METHODOLOGY
Introduction
Research desig
Population
Data Collection
Data Analysis
Analytical Model

CHAPTER FOUR
DATA ANALYSIS, FINDINGS AND DISCUSSION
Introduction
Variables
Descriptive statistics
Regression Analysis
Interpretation of Findings

CHAPTER FIVE
SUMMARY, CONCLUSIONS AND RECOMMENDATION
Introduction
Summar
Conclusion
Recommendation
Limitations of the Study
Areas for Further Research
REFERENCES
APPENDICES

Research Guidelines

The Title Page should be the first section of your project “Effect Of Electronic Banking On The Financial Performance Of Commercial Banks”, providing essential details like the project title, your name, your supervisor’s name, the institution, and the submission date. After that, the Abstract offers a brief summary of your project, touching on its purpose, methods, results, and conclusions in 150-300 words. The Acknowledgments section is where you can thank those who supported your research, such as your supervisor, peers, or organizations that provided resources.

Next, the Table of Contents organizes the Effect Of Electronic Banking On The Financial Performance Of Commercial Banks by listing its chapters and sections, along with page numbers for easy reference. The List of Figures and List of Tables help guide readers to specific visual elements like graphs, charts, or tables included in the document. There should also be an Abbreviations and Glossary section to explain any specialized terms or acronyms, making the content clearer to readers unfamiliar with the technical language.

The main body of the Effect Of Electronic Banking On The Financial Performance Of Commercial Banks should start with the Introduction, which provides background information, outlines the research problem, states your objectives, and gives a brief overview of your research methods. Following that, the Literature Review offers an in-depth look at previous research relevant to your project, identifying gaps your study aims to address. The Methodology section then explains the research design, tools, and data collection methods you used to conduct the project and analyze the data.

In the Results and Discussion section, you present your findings and discuss them in relation to the Effect Of Electronic Banking On The Financial Performance Of Commercial Banks research questions or objectives, often using tables or charts to help explain the data. The Conclusion summarizes the key results, discusses their implications, and suggests possible directions for future research. You may also include recommendations based on your findings, offering practical advice for improvements or applications. Finally, the Effect Of Electronic Banking On The Financial Performance Of Commercial Banks project should include a References or Bibliography section to list all the sources you cited, as well as Appendices for any additional material. A Statement of Originality is often included to confirm the authenticity of your work